All requests move along a continuum of two opposites: Directing or Informing. We generally have a preference for one or the other, and the implications are significant.
Management consultant Peter Vaill calls it permanent whitewater. There’s no sense of an anchor or safe harbor on the shores. But we need a reprieve.
We develop resilience, motivation, innovation, patience and persistence trust. We don’t get anywhere alone. We’re wired to connect!
Ever yawn when someone else yawns? Laugh because someone else is laughing? That’s your mirror neurons allowing you to literally feel what others are feeling.