Blog

May 8, 2018

Feedback: The Most Undervalued EQ Skill

Feedback is an invaluable tool to enhance team and individual performance. It’s your gift of data to your team and directly tied to psychological safety. It’s also grossly misunderstood, undervalued and underutilized. According to psychologist Richard L. Williams, there are only two types of feedback that matter: Positive Feedback– For behavior repetition Corrective Feedback – […]

Emotional Intelligence, Leadership Development, Organizational Development, Team Building
May 4, 2018

From Dartboard to Directional Guide: When Your Value Statement Points to True North

 I once worked for an organization that required all employees to smile at every (single) visitor within 5 seconds of passing them. That’s right. Antennae out – smile on – 24/7. While the idea was credible – let’s make everyone feel welcome – the initiative failed miserably because it was impossible to apply consistently. As […]

Mission & Vision, Organizational Development, Team Building