Dear Team: Don’t Fence Me In!
How Essential Motivator (Temperament) Theory helps us recognize our core psychological needs, values and talents, and better leverage our differences together.
June 1, 2020
Conflict Resolution
February 25, 2020
The Ugly-Yellow-Cap Lady & Me: Owning Our Great Divide
Go find an opponent today. Listen beyond the facts to their feelings and values. See how it changes, calms and empowers you. Because it will.
November 25, 2019
This Thanksgiving: Whose Got Your Goat?
Take a tip from two 4th graders this holiday season. Quit the bickering and improve self-regard, too!
April 8, 2019
The Adventure Continues: Thanks, Gardner Defoe
What does our professional life have in common with strangers in the wilderness? Actually, a lot. Solving complicated stuff, under duress, for extended periods of time…
February 13, 2019
Leadership & Hospitality: When Stranger is Guest
Leadership necessitates the practice of hospitality, welcoming the stranger and our vast differences, as guests at our table. This is how we unleash creativity and problem solving.
February 7, 2019
Who’s Indispensable and Invisible on Your Team?
Do members of your team receive regular feedback on their significance, competence, value and worth? This is at the core of high-performing teams.
October 13, 2018
When the ROI Leaves Us Freezing Cold
When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – the priceless asset. What’s really needed is to relinquish control and re-engage.