When we don’t know what we don’t know until we don’t know it! A reflection on a stress bomb explosion and a road map to reset and recovery.
Ever yawn when someone else yawns? Laugh because someone else is laughing? That’s your mirror neurons allowing you to literally feel what others are feeling.
Are you burning out from your daily grind? Shaping shifting to someone else’s dreams without regard for your core motivational needs?
What does our professional life have in common with a bunch of strangers in the wilderness? Actually, a lot. Solving complicated stuff, under duress, for extended periods of time…
Resiliency requires meaningful relationships. If all you’ve got is grit – if faking it is no fun at all – consider that your best, next step isn’t to solider forward but rather to take a risk and talk to someone.
Leadership necessitates the practice of hospitality, welcoming stranger, and differences, as guests at our table. This is the recipe for success…
It’s called psychological safety, where members of high-performing teams receive regular feedback on their significance, competence, value and worth. Where experts exist at every level in an organization and it’s our job to listen, recognize and empower them.
When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – a priceless asset. A recent study by Harvard University, the Carnegie Foundation and the Stanford Research Center determined that 85% of job success comes from people skills and 15% from technical expertise.
Feedback is an invaluable tool to enhance team and individual performance. It’s your gift of data to your team and directly tied to psychological safety. It’s also grossly misunderstood, undervalued and underutilized.