Surviving Stress Bombs
When we don’t know what we don’t know until we don’t know it! A reflection on a stress bomb explosion and a road map to reset and recovery.
July 23, 2019
Leadership Development
June 3, 2019
To Hear Generously
The purpose of all listening is to move things forward. A short story on building trust in under 2 minutes.
May 6, 2019
The Contagious Wave
Ever yawn when someone else yawns? Laugh because someone else is laughing? That’s your mirror neurons allowing you to literally feel what others are feeling.
April 21, 2019
How’s Your Daily Grind? In Your Enthusiasm to Meet Goals, Have You Lost Yourself Along the Way?
Are you burning out from your daily grind? Shaping shifting to someone else’s dreams without regard for your core motivational needs?
April 8, 2019
The Wilderness Adventure Continues: Thanks, Gardner Defoe
What does our professional life have in common with a bunch of strangers in the wilderness? Actually, a lot. Solving complicated stuff, under duress, for extended periods of time…
February 28, 2019
Resiliency and Relationships: How the Grit Grows Into the Pearl
Resiliency requires meaningful relationships. If all you’ve got is grit – if faking it is no fun at all – consider that your best, next step isn’t to solider forward but rather to take a risk and talk to someone.
February 13, 2019
The Practice of Leadership and Hospitality: Welcoming Stranger as Guest
Leadership necessitates the practice of hospitality, welcoming stranger, and differences, as guests at our table. This is the recipe for success…
February 7, 2019
Who’s Indispensable and Nearly Invisible on Your Team: Who’s Hector Today?
It’s called psychological safety, where members of high-performing teams receive regular feedback on their significance, competence, value and worth. Where experts exist at every level in an organization and it’s our job to listen, recognize and empower them.
October 13, 2018
When the ROI Leaves Us Freezing Cold
When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – a priceless asset. A recent study by Harvard University, the Carnegie Foundation and the Stanford Research Center determined that 85% of job success comes from people skills and 15% from technical expertise.
May 8, 2018
Feedback: The Most Undervalued EQ Skill
Feedback is an invaluable tool to enhance team and individual performance. It’s your gift of data to your team and directly tied to psychological safety. It’s also grossly misunderstood, undervalued and underutilized.