We develop resilience, motivation, innovation, patience and persistence trust. We don’t get anywhere alone. We’re wired to connect!
Do members of your team receive regular feedback on their significance, competence, value and worth? This is at the core of high-performing teams.
When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – a priceless asset. Because under stress we often seek to control when what is really needed is our ability to engage.