How to resolve a fight by avoiding You-Statements, and instead using I-Statements and Appreciative Repair.
Manage yourself first…manage others second
We begin with the key leadership stakeholders first. We help you recognize your skill development to successfully communicate your thoughts and feelings in conflict. We explore how empathy de-escalates tension, and how impulse control, interpersonal skills, stress tolerance and optimism guide you to enhanced problem solving and solutions.