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Stories, Inspiration and Insights

Stay Strong! Show Your Emotions

In this time of chronic uncertainty, it can be a real struggle to know how to stay strong, carry on – and to show (or not to show) your emotions. Use emotional engagement and emotional expression to create stronger teams and problem solving.

Welcome the Stranger: Close to You

Leadership is the practice of learning and adapting, rather than executing our expertise. It requires welcoming the Stranger as we would welcome guests to our table. Humility and vulnerability replaces polarization as we collectively move things forward. This is our call to action in COVID-19, and often the next steps is dangling right in front of our face.

Reality Testing: An Anchor in the Storm

Thriving on chaos is a core leadership skill, but when we don’t know where to point our compass, it’s stressful. We’ve lost a vital sense of control.

Why You Should Hoard Toilet Paper: The Upside of a Sick Situation

COVID 19 is our sickness, no doubt. But it just might just be our medicine and Great Connector, too. Key strategies to gain perspective and footing in challenging times.

Innovation Dis-ease? 3 Practical Steps to Greater Vitality

Crises are emerging out of the blue. Now more than ever you need to identify signs of innovation dis-ease. Here are 3 symptoms and 3 steps you can take now for better success.

The Ugly-Yellow-Cap Lady & Me: Owning Our Great Divide

Go find an opponent today. Listen beyond the facts to their feelings and values. See how it changes, calms and empowers you. Because it will.

Victor, Victorious! How Engagement Fuels Hardiness

What I learned from my car guy. Hardiness is not about winning, or glory, or one-upmanship. Instead it offers us inspiration and a path for regaining our energy in the three C’s…

Your EQ: Yes You Can Overdo!

Even an EQ strength can become a liability when we over-engage with it. Just like a muscle, we can get so comfortable we forget to engage other EQ skills.

Hardiness: Oh, the Places You Will Go!

Feeling lost in the fog, floating on a big ocean in a little boat without paddles? The Three C’s of Hardiness offer a path to meaningful fulfillment and stress management.

Lead with Your Longing: Belief is Bigger than Doubt

What compelling, impossible longing is calling you right now? Longing often blooms in the place where we just don’t know and have to relinquish control.

The Lightness of Should-less:

When something really throws you off your schedule, do you overreact—even catastrophize—the simplest things? This is a moment that begs for flexibility, an essential EQ skill.

Restorative Daydreams

What makes you daydream? Freeing your mind from adult distractions and letting it dive into discovery may feed your creativity and restore your energy for the next task at hand.

This Thanksgiving: Whose Got Your Goat?

Take a tip from two 4th graders this holiday season. Quit the bickering and improve self-regard, too!

Two Rational Approaches to Decision Making

Where do you go FIRST in your decision making? Thinking or Feeling. Both are rational and both are essential for successful leadership.

Driven to Self-Actualization

How do you stretch and grow, and create meaningful goals in your work and play for your personal betterment and fulfillment?

Empathy is a Muscle. Build it!

There’s nothing that will shut down and block a connection like a lack of empathy. It’s one of the most powerful and misunderstood emotional intelligence skills.

To Influence and Persuade

All requests move along a continuum of two opposites: Directing or Informing. We generally have a preference for one or the other, and the implications are significant.

Permanent Whitewater & the Skylight

Management consultant Peter Vaill calls it permanent whitewater. There’s no sense of an anchor or safe harbor on the shores. But we need a reprieve.

Building Resilience? Here’s a Bright Idea!

Within resiliency resides optimism. It’s a primary and necessary skill. When it’s in short supply, here’s a concrete suggestion of what to do.

For Growth and Fulfillment: Find Your Dish Pit

To begin again, anywhere, anyhow, Begin by doing the dishes. Find that unglamorous, uncomfortable, and yet radically illuminating place that’s calling you right now.

Dogs and Safety: What’s True for Them is True for You

We develop resilience, motivation, innovation, patience and persistence trust. We don’t get anywhere alone. We’re wired to connect!

Surviving Stress Bombs

When we don’t know what we don’t know until we don’t know it! A reflection on a stress bomb explosion and a road map to reset and recovery.

Before You Fire Him: Try This First!

How to move a difficult conversation away from pointing blame to one that is respectful and holds potential for a positive outcome.

To Hear Generously

The purpose of all listening is to move things forward. And it’s possible to build trust in under 2 minutes. Read more here, and then give it a try today.

The Contagious Wave

Ever yawn when someone else yawns? Laugh because someone else is laughing? That’s your mirror neurons allowing you to literally feel what others are feeling.

How’s Your Daily Grind?

Are you burning out from your daily grind? Shaping shifting to someone else’s dreams without regard for your core motivational needs?

The Adventure Continues: Thanks, Gardner Defoe

What does our professional life have in common with strangers in the wilderness? Actually, a lot. Solving complicated stuff, under duress, for extended periods of time…

How the Grit Grows Into the Pearl

Resiliency blossoms within meaningful relationships. Often the next best step isn’t to to solider forward but rather to take a risk and talk to someone.

Leadership & Hospitality: When Stranger is Guest

Leadership necessitates the practice of hospitality, welcoming the stranger and our vast differences, as guests at our table. This is how we unleash creativity and problem solving.

Baked or Half-Baked Cake?

A cake goes a long way in explaining introversion and extraversion in communication. How we compliment – and aggravate – one another.

Who’s Indispensable and Invisible on Your Team?

Do members of your team receive regular feedback on their significance, competence, value and worth? This is at the core of high-performing teams.

When the ROI Leaves Us Freezing Cold

When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – the priceless asset. What’s really needed is to relinquish control and re-engage.

Feedback: The Most Undervalued EQ Skill

Feedback is your gift of data to your team and directly tied to psychological safety. It’s also grossly misunderstood, undervalued and underutilized.

From Dartboard to Directional Guide

A Values Statement should work hard for you. It’s your lighthouse in the storm and your compass pointing to True North.

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