Tag Archives: Authenticity

May 4, 2018

From Dartboard to Directional Guide: When Your Value Statement Points to True North

I once worked for an organization that required all employees to smile at every (single) visitor within 5 seconds of passing them. That’s right. Antennae out – smile on – 24/7. While the idea was credible, let’s make everyone feel welcome, the initiative failed miserably…

Mission & Vision, Organizational Development, Team Building