To Hear Generously
The purpose of all listening is to move things forward. And it’s possible to build trust in under 2 minutes. Read more here, and then give it a try today.
Tag Archives: Communication
When the ROI Leaves Us Freezing Cold
When cost containment and ROI freezes the customer out, we’ve lost control of the relationship – the priceless asset. What’s really needed is to relinquish control and re-engage.