Thomas-Kilmann Conflict Mode Instrument™

Because no two individuals have exactly the same needs and concerns, conflict is a natural part of our interactions with others—whether in our personal life or in our organizational life. The TKI helps you and your team discover the most appropriate uses for each conflict-handling mode in different situations. Be prepared to experience many aha! moments.

The TKI is the industry standard and the only conflict assessment whose reliability and validity is backed by science. It has been the leader in conflict resolution assessments for more than forty years.

The assessment determines how you tend to respond to conflict (when your needs differ from those of another person), and what other conflict-handling options are available to you.

Individuals understand how five conflict-handling modes, or styles—competing, collaborating, compromising, avoiding, and accommodating—affect interpersonal and group dynamics and learn how to select the most appropriate style for a given situation.

If conflict is a primary driver on your team, this tool is for you!